This documentation is your in-depth
This documentation is dynamic and ever evolving, as we continuously update and expand it.
Welcome Legends!
J.SHOW is your all-in-one Tour Production App — built for artists, agencies, and live event pros who are ready to streamline the chaos! From planning shows and coordinating teams to tracking deals, generating contracts, and managing logistics — J.SHOW brings it all into one beautifully organized digital space.
Whether you’re an independent artist or a full-blown agency repping multiple acts, J.SHOW gives you the structure, flexibility, and control to keep your show on the road — and your head in the creative game.
We offer two types of Platforms, the
Both Platforms come with their own customizable
If you are managing more than a few Artists, getting an
All Artist Platforms connected to a particular Agency Platform share a centralized Database for Venues, Promoters, and Hotels, ensuring a smooth and efficient workflow.
The price for an Agency Platform is
Important: The Agency Platform serves as the central hub for your agency, but it does not include any Artist Platforms. A separate Artist Platform is required for each artist you represent. See Pricing Guide for a pricing example.
The Agency Platform is available for
Note: Multiple Agency Platforms may be granted access to the same Artist Platform.
The
We offer two options for Artist Platforms:
➀ The price for a Standard Artist Platform is
➁ The price for a Pro Artist Platform is
The
Both available in a
For a detailed overview of the licensing process and pricing structure, please visit our
To create your own
Click on Agency Platform.
Choose your preferred
Note: Once selected, the sub-domain cannot be changed later.
Enter the name of your Agency and your Email Address.
Click
A registration link will be sent to your email.
You’re ready to go!
There are two ways to create an
➀ To create an Artist Platform as an independent artist, go to
Click on Artist Platform.
Choose your preferred
Note: Once selected, the sub-domain cannot be changed later.
Enter the Artist Name and your Email Address.
Click
A registration link will be sent to your email.
Let’s go!
➁ To create an Artist Platform within an Agency Platform, click
If you’d like to upgrade an existing Artist Platform to the
Log in to the Artist Platform.
Go to
On the left-hand side, choose either
After registering on a J.SHOW platform, you will receive an email verification link to confirm your email address.
Check your inbox for an email from J.SHOW and click the verification link.
Once verified, your email status is confirmed and you can access all platform features.
Note: If you haven't received the verification email, check your spam folder or request a new link from your profile settings.
If an already existing independent Artist Platform would like to be integrated into an Agency Platform, please contact support@j.show for further assistance.
You will receive an email invitation to join an Artist Platform.
Open the email and click
You will be prompted to create a password.
Click
You can now log in via browser and/or use the J.SHOW App — either on your smartphone or by visiting app.j.show.
After logging in for the first time, you’ll be prompted to review your Profile.
Click
Optional settings:
Note: If you're not actively logged into the App, you will receive email notifications about any changes to Events or new messages. Once you’re logged in, these notifications will be sent as push notifications instead.
You can also:
If you're invited to multiple Artist Platforms using the same email address:
You’ll need to accept each invitation individually by clicking
If you use the same email address, your existing Profile will automatically be reused — there’s no need to create a new password.
Most of your Profile information will stay unified across Platforms, including your name, contact details, language settings, driver’s license info, and clothing sizes.
However, the following settings are Platform-specific:
In the J.SHOW App:
Go to the
If the Crew Booking Tool is activated, you can mark your availability for upcoming Events.
Once you’ve been booked for specific Events, they will appear in the
Note: There is no limit to how many Platforms you can be invited to using the same email address.
If you're invited to different Platforms using different email addresses: You can still consolidate all your Platforms inside the J.SHOW App (or app.j.show.):
Go to the menu and click
Log in using your other email address and password.
All Events from all connected email accounts will now appear in the
Important: Each email address has its own Profile — these remain separate, even if Events from multiple accounts are visible together in the App.
You’ll need to update contact details, driver’s license info, or language preferences individually for each Profile.
To edit your Profile inside the App, first select the Platform whose Profile you want to update.
Then click on your name or on
If you want to delete your Profile or remove a Platform from your App:
Login to the Platform you want to remove (in the App: first select the Platform you wish to remove).
Click on
The ‘Edit Profile’ window will appear.
Click on
A warning will appear, reminding you that all associated data on this Platform will be deleted and that you will no longer have access to it.
Click
The Platform will no longer be listed in your App.
Important: Deleting your Profile in one Platform does not affect your Profiles in any other Platforms.
Each Artist or Agency Platform manages its own Profile access — so you will remain active on other Platforms unless you delete those individually as well.
The
It is available for
Access your Agency Platform by navigating to your custom sub-domain (e.g. youragency.j.show).
You can log in using:
Note: Employee accounts can only log in through the Agency Platform — not directly via an Artist Platform.
If you forgot your password, click
Once logged in, the top navigation bar provides access to all core areas of the Agency Platform:
Use the
When you select a specific Artist Platform, the main view will load that platform — allowing you to work directly within it from the Agency interface.
To return to the Agency overview showing all platforms, select
If any of your Artist Platforms have
This feature lets you filter and view all Events tied to a specific Promoter/Partner across all Artist Platforms — useful for tracking ticket sales performance by organizer.
The view displays:
One of the key advantages of the Agency Platform is that all Artist Platforms share centralized databases for Venues, Partners, and Hotels.
When you add a Venue, Partner, or Hotel in one platform, it becomes available across all Artist Platforms connected to the same Agency — eliminating duplicate entries and ensuring consistency.
To manage these databases, use the
The Agency Platform is accessed by logging in via your custom sub-domain.
You can log in using the initial email address used to create the Platform or with an
Note:
To invite an Employee to your Agency Platform and assign them access to specific Artist Platforms:
Login to
Select
You will see a list of all current employees.
Click the
Enter their email address, check if they should have ADMIN rights, and select the Artist Platforms they should have access to.
Click
Who is considered an ‘Employee’?
Anyone who works for the Agency but is not part of the Touring Production Team of Artists.
The
Inside the
By clicking
Employees with Admin Rights on the Agency Platform can also:
The
This feature is only visible to the Owner and Employees with Admin Rights.
Employees can only access Artist Platforms they’ve been explicitly assigned to.
By default, this grants them Admin Rights on those Platforms — unless they already have a registered Profile with different permissions.
If the same email address is used to also create a personal Profile on an Artist Platform:
In short: A Profile determines what the employee can see and do on an Artist Platform.
Once logged in, Employees can:
Forgot your password? Use
The Agency Platform provides a consolidated view of all Events across all your Artist Platforms, as well as an archive for past or deactivated platforms.
The
The list loads dynamically as you scroll — displaying 50 Events at a time for fast performance even with thousands of Events.
For each Event, the list displays:
For Artist Platforms with
To filter the Event List:
Use the search field to filter by keyword (searches across date, title, venue, city, country, and promoter).
Use the Artist filter to narrow the list to a specific Artist Platform. Your selection is remembered.
Toggle between
Use the
Use the Event Type filter to narrow the list to specific event types (e.g. shows only, rehearsals only, etc.).
Use the Contract Status and Settlement Status dropdown filters to filter Events by their current contract or settlement state. These filters are automatically hidden for event types that are not shows.
To sort the list:
Click on column headers to sort by Date, Platform, Title, or Venue.
A grand total of all displayed Events is shown at the bottom of the list.
To open an Event, click on it in the list. The Artist Platform will load with that Event's details.
The
The archive displays a table of all archived platforms with:
To browse Events within an archive:
Click on an archived platform to open it.
Use the year filter to navigate between different years.
Click on individual Events to view their full details (read-only).
You can export archived Event data as XLSX (Excel) or CSV files.
Note: For privacy reasons, sensitive personal data (such as allergies, dietary preferences, clothing sizes, birth dates, and personal documents) is automatically excluded from archive exports.
The
The
Each invoice has a status that can be tracked and updated:
When multiple
Invoices with multiple payment installments (payment terms) show the earliest due date and the number of installments in the list. Payment receipt can be recorded individually per installment.
When all installments are paid, the invoice status is automatically set to "Fully Paid". For partial payments, the status changes to "Partially Paid".
Overdue payment terms are highlighted in red.
Filter by Platform, Status, Date Range, or Keyword.
Multiple status filters can be selected simultaneously.
The
Select which Platform(s) to include (all or a specific one).
Choose a date range — or use one of the preset options: Last Year, Last Quarter, Last Month, or This Year.
Optionally enable subtotals by settlement package for grouped breakdowns.
The exported Excel workbook contains four sheets:
Data is grouped by Settlement Package (Tour) for each Artist Platform.
If
This generates CSV files compatible with DATEV accounting software — the standard for tax consultants and accountants in Germany.
The export includes invoice amounts, payment data, settlement dates, and proper account mappings based on your DATEV configuration.
When multiple
The booking text contains the invoice recipient (company name) followed by the show name, separated by " | ". With a maximum length of 60 characters, the recipient name takes priority — the show name is truncated if necessary. This format applies to regular invoices, advance invoices, and commission/expense invoices.
Note: DATEV must first be configured under
The
For each Event, you can track:
You can toggle between upcoming and past Events, and search by keyword.
The
The License box shows your current subscription details:
Manage your payment methods via the integrated Stripe payment system:
Click
Set a default payment method for automatic subscription renewals.
Remove outdated payment methods as needed.
Change the Agency owner's email address. A verification link will be sent to the new address before the change takes effect.
Choose the preferred number format for all numbers and amounts on the Agency Platform:
Under
Click the input field next to your referral code to copy the link to your clipboard.
The Referral Status section shows the current status of your referrals:
Customize the visual appearance of your Agency Platform.
Upload a PNG logo with a transparent background (max 500kB, min 600px wide).
Choose how your logo behaves in Dark Mode:
Upload a custom font file (.ttf, .otf, .woff, or .woff2) to replace the default headline font.
The font will also be applied to exported PDF documents.
Choose between Default, Classic, or Own Colors.
With Own Colors, customize accent colors, text colors, and background colors with a live preview.
Choose between Default, Larger, or Smaller to adjust the headline font size.
Enable or disable uppercase formatting for headlines.
Click
Note: When creating new Artist Platforms, the agency's font and color settings are automatically applied.
Customize the naming conventions for all exported documents. This ensures that all PDFs and spreadsheets follow your agency's naming standards.
Configurable file names include:
Configure default contract document templates, including header/footer content, which fields to display, custom field labels, and default payment/cancellation terms.
These settings serve as defaults for all Artist Platforms — individual platforms can override them if needed.
Under "Contract Designations", you can configure the following contract texts in three languages (DE / EN / ES):
The appropriate language version is automatically used when a contract is generated in that language.
Configure default invoice templates, including:
Connect your Agency Platform to DATEV accounting software for seamless financial data transfer.
Go to
Check
Once activated, configure the following fields:
Map your revenue and expense categories to the correct DATEV accounts:
Commission and expense invoices are automatically posted to the correct accounts based on the respective tax category.
Connect your Agency Platform to DocuSign for digital contract signatures.
Go to
Click
Sign in to your DocuSign account and authorize J.SHOW.
Once connected, you'll see the connected account's email and the connection timestamp. To disconnect, click
Each Agency Platform can have its own DocuSign account. The connection is shared with all linked Artist Platforms unless overridden at the platform level.
If you're migrating from another software system, J.SHOW supports importing your existing databases.
Prepare your data as a CSV file in the format of the source software.
Place the file in the designated import folder.
Select the source software from the dropdown and start the import.
The system automatically checks for duplicate entries (by name and city) and generates a log file with the results.
Note: For assistance with data imports, contact support@j.show.
Generate an embeddable JavaScript snippet to display tour dates on your agency's website. The dates update automatically in real-time.
Go to
Copy the provided JavaScript and HTML code.
Paste it into your website where you want the dates to appear.
The embed code can be customized with CSS to match your website's styling.
Optionally, URL parameters can be configured for up to 3 ticket links. These parameters are automatically appended to all generated ticket link URLs — useful for tracking parameters, affiliate codes, or campaign identifiers.
Go to
Anyone who is part of the Touring Production Team — or needs access to the J.SHOW App — must be personally invited to join the Artist Platform and create a Profile.
This includes Agency Employees.
How to Invite Someone
Log in to the
Navigate to
The 'Invite Person' window will appear.
Enter their Name, Email Address, preferred Language, their Function and Access Rights, and check to activate the Crew Booking Tool if needed.
Note: If a specific Function is missing from the dropdown, go to
Click
Delayed Invitations
If you chose SAVE AND SEND LATER, you can send all pending invitations at once by clicking
This is helpful if you prefer to finish setting up — such as assigning Travel Parties or adding Event info — before notifying team members.
What Happens Next
The invited person will receive an email invitation to register on the Artist Platform and create their personal Profile.
Once registered, they can login via browser and/or use the J.SHOW App.
Note: Even after sending the invitation — and before the person registers — you can still update their Access Rights and Function under
Note: You can invite someone without sending the official system-generated email.
As soon as a person is added — whether the invitation has been sent, saved for later, or not yet accepted — you can still open their 'Invitation' form by clicking on their name in the system, and manually copy the registration link at the bottom of the window.
Managing People on the Platform
To edit someone else's Profile (as Admin, Agency, or TM with permission):
Go to
To edit your own Profile:
Click on your name or select
To temporarily remove someone’s access without deleting their Profile:
Go to their entry under
They will no longer have access to the Platform but can be reactivated at any time.
Note: You can’t change someone’s Name or Email Address — only they can update that information themselves.
Note: You can only edit other people's Profiles via the desktop version. However, you can edit your own Profile in the App.
Need a spreadsheet of all Team Members?
Export and print a spreadsheet of everyone listed in the Artist Platform by going to
Once you’ve been invited to an Artist or Agency Platform, you will receive an email invitation to register.
Open the email invitation.
Click on
Choose a password.
Log in to your Platform.
Important: Even if you already have a Profile on one Artist Platform, you must register separately for each additional Artist Platform you’re invited to.
Simply click JOIN NOW in the invitation email, then click REGISTER in the form that opens.
If you use the same email, your Profile details will carry over automatically.
There are several ways to log into your Artist Platform:
➀ Via Direct Link
You’ll receive a personal invitation email containing a direct URL to the Artist Platform you’ve been invited to. Simply follow the link to register or log in.
➁ Via the J.SHOW App
Use the J.SHOW mobile app (iOS or Android) to access your Artist Platform on the go.
➂ Via the Browser App
You can also log in anytime via the web app: app.j.show
This gives you access to your personal App Overview — showing all Artist Platforms you are connected to, whether via browser or app.
Switching Between Multiple Accounts
Both in the mobile app and the browser version at app.j.show, you can stay logged in with up to three (3) different email addresses at the same time. Select “add another account” to log in with additional email addresses.
The language displayed in J.SHOW depends on the Platform type and default language, your personal Profile settings, and your device or browser language.
The Agency Platform interface language will always match your browser language and cannot be changed manually.
For Artist Platforms, the interface language follows your personal
You can update it anytime under
If you're invited to an Artist Platform and haven't yet personalized your Profile, the
For Employees: If you access an Artist Platform without a personal Profile, the interface language will automatically follow the global default language — not the browser language.
The Global Language of an Artist Platform is defined by the Admin under
This setting determines the default interface language for:
Before you dive into creating Events and Tour Plans, take a moment to personalize your space on J.SHOW.
Whether you're managing a Band or building a Brand, setting up your visuals properly helps create a sense of Home, clarity, and professionalism from the start.
With just a few adjustments, you can transform your Platform from a blank slate into a fully branded backstage HQ.
Let's go!
Before uploading, decide how your logo should behave across Light and Dark Mode:
To upload your Platform Logo:
Go to
In the 'Logo Upload' box, select a *.png file (max 500kB, min 600px wide) with a transparent background.
The logo auto-resizes to fit the header — crop tightly for best results.
Choose one of the three inversion options above.
Click
To change Fonts for headlines:
Go to
In the 'Font for Headlines' box, upload a font file (.ttf, .otf, .woff, or .woff2) to replace the default font.
You may upload a separate bold version if required.
Check 'Headlines Uppercase' to display headlines in all caps.
To customize the color scheme of the software:
Go to
In the 'Colors' box, choose between Default, Classic, or Own Colors.
Use the 'Own Colors' section below to customize each color individually.
A live preview will appear in the 'Preview Own Colors' box on the right.
As soon as you select
To toggle between Light and Dark Modes:
Go to the bottom bar of the Platform and click
A 'Change View' window will appear.
Choose between Automatic (device setting), Dark, or Light mode.
To check or adjust global display settings:
Go to
In the 'Global' box, verify the correct Artist Abbreviation is entered — this will appear in platform headers and export files.
Also check Language, Date Format, and Time Format settings to ensure they match your regional preferences.
Artist Platform: The selected language determines the default for new invitees and affects printed documents (e.g. daysheets, contracts).
You can choose a different language for each invitee at the time of invitation.
Agency Platform: The display language automatically follows your browser settings.
The platform currently supports English and German as available language options.
The Event Roster (
Status and Default Color Code in Event Roster
Filters and Search (Mobile)
The mobile event roster offers advanced filtering and search features:
Filter settings are saved and automatically restored the next time you open the list.
The Map View displays all your Events on an interactive map, showing venue locations as colored markers connected by tour route lines.
To open the Map View:
Click
The map will load, centered on your Event locations with automatic zoom to fit all markers.
To filter Events on the map:
Use the From and To date selectors to limit the displayed date range.
Filter by Event Type (e.g. Concert, Festival, Travel) or by Status (e.g. TBC, Option, Confirmed).
Check 'Only my events' to show only Events where you are part of the Travel Party.
Click
To interact with Event markers:
Click on any marker to open a popup showing the Event date, Venue name, Show name, and Status.
Click the popup to navigate directly to the Event Overview.
Note: If Region Protection (Radius Clause) is configured for an Event, a circle will be displayed around the venue showing the protected area.
Note: Tour route lines automatically connect consecutive venues to visualize the tour path. Events grouped into Tour Blocks are drawn as separate routes.
The Focus View provides a condensed, printable overview of multiple Events with their key details — ideal for quick tour summaries.
To open the Focus View:
Click
Select a date range using the From and To dropdowns.
To customize the displayed information:
Toggle sections on or off using the checkboxes: Schedule, Custom Fields, Travel Party, and Vehicles.
Click on individual Events to expand or collapse their details.
Note: The Focus View is available to users with Admin, Agency, or Tourmanager permissions.
‘Venues’ added to the Venue Database of an
Go to
A new ‘ADD NEW VENUE’ window will appear
Fill out the relevant information, such as address, contact person, capacity, parking, etc.
Smart Autofill: In the “Add New Venue” window, entering the Venue Name and City will automatically fill in the address.
Autofill Tip: If the autofill inserts incorrect information, simply delete the Venue Name — this will disable the autofill function. You can then manually correct the data. Once done, re-enter the correct Venue Name and your changes will be saved.
Duplicate Check: If a Venue with the same name and city already exists in the Venue Database, a notification will appear to prevent duplicate entries.
Click
New ‘Venue’ will appear in the Venue Roster
To add a ‘Venue’ to an individual
Note: You can generate and print a spreadsheet based on the Venue Roster within the Artist Platform
by selecting
Import Option: If you're migrating from a previous software, your existing Venue Database can be imported into J.SHOW upon request.
To delete a Venue:
Go to
An 'Edit Venue' window will appear.
Click
‘Partners’ added to the Partner Database of an
Go to
A new ‘ADD NEW PARTNER’ window will appear
Fill out the relevant information, such as company name, contact information, billing address, etc.
Click
The new ‘Partner’ will appear in the Partner Roster
To add a ‘Partner’ to an individual
Note: You can generate and print a spreadsheet based on the Partner Roster within the Artist
Platform by selecting
To delete a Partner:
Go to
An 'Edit Partner' window will appear.
Click
‘Hotels’ added to the Hotel Database of an
Go to
A new ‘ADD HOTEL’ window will appear
Fill out the relevant information, such as check-in/out, reception, breakfast, parking, etc.
Smart Autofill: In the "Add New Hotel" window, entering the Hotel Name and City will automatically fill in the address.
Autofill Tip: If the autofill inserts incorrect information, simply delete the Hotel Name — this will disable the autofill function. You can then manually correct the data. Once done, re-enter the correct Hotel Name and your changes will be saved.
Duplicate Check: If a Hotel with the same name and city already exists in the Hotel Database, a notification will appear to prevent duplicate entries.
Click
New ‘Hotel’ will appear in the Hotel Roster
To add a ‘Hotel’ to an individual
Note: You can generate and print a spreadsheet based on the Hotel Roster within the Artist Platform
by selecting
Import Option: If you're migrating from a previous software, your existing Hotel Database can be imported into J.SHOW upon request.
To delete a Hotel:
Go to
An 'Edit Hotel' window will appear.
Click
On the
Click on the stars next to a Venue or Hotel to open a rating form.
Assign a star rating and optionally add a comment.
The average rating and the number of ratings are updated instantly (no page reload required). Ratings from other platforms are visible anonymously — only the platform name is shown.
Ratings are also included in the CSV export of the Venue and Hotel lists.
Inside an Event
Click on the
You’ll be redirected to the respective Roster, where you can search for the desired entry.
If it doesn't exist yet, click
Fill out the relevant information and click
The entry will be automatically applied to the current Event,
and will also be saved to the corresponding Roster — making it available across other Events and Platforms.
Smart Autofill: When adding a Venue or Hotel, entering the Name and City may auto-complete the address fields.
To disable incorrect autofill: Delete the Venue/Hotel Name and manually enter the correct details. Once done, re-enter the correct Name and your changes will be saved.
Duplicate Warning: If an entry with the same Name and City already exists, a notification will appear to prevent duplicates.
Any Venue, Hotel, or Partner added from within an Event is automatically saved to the Global Database — and, if part of an Agency, also becomes available to all linked Artist Platforms.
When editing a Venue, Hotel, or Partner inside an Event, checking the ‘Update dataset globally’ option will also update this entry in the Global Database.
Note: Other Events using the same entry will remain unaffected — they will retain the original version unless manually updated.
Note: For Vehicles, checking ‘Update dataset globally’ will apply the changes to all Events — past and future — that still use the exact same vehicle entry as before the update.
If you're migrating from another system, your existing Venue, Hotel, or Partner database can be imported into J.SHOW upon request. Contact support to coordinate your import.
To download a spreadsheet of existing entries, go to
To delete an entry from the Global Database:
Go to the appropriate tab (e.g.
Click
To create a new 'Event' of any kind on an Artist Platform:
Go to
Click
A 'Select the Date' window will appear.
Choose the desired Event date from the Calendar.
The
To edit the 'Basic Information' box, click on
To edit an Event Date, click the
A field labeled
If you don't uncheck the box, the note will be displayed in the 'Basic Information' box in the Event Overview.
Creating Time Ranges: If you've been booked for a festival but are not yet certain of the exact Event Date, use the
Note: In the Event Roster, the date will display as a time period—starting from the earliest to the latest selected date—even if some days in between are skipped.
Once the final date is confirmed, click the
Important: For the most efficient use of the J.SHOW App, please create a separate Event for each day of a Tour—even for days such as travel or tear-down days.
The
If you have multiple shows on the same day, add a separate Event for every show and use the
The times will then determine the order of Events in the Event Roster.
Note: The time zone will automatically adjust to the venue's local time zone.
Correct time zones are important for calendar syncs and iCal feeds.
Select the
Then select the
If you set the Event status to
Note: TBA affects the 'Dates for Website' feature. Once the Event is publicized, it will automatically appear on your website if that integration is enabled.
Status and Default Color Code in Event Title and Roster
Effectively naming an Event
Note: To keep track of the current status of the Stage and Hospitality Riders, use the dropdown menu at the bottom of the 'Basic Information' box. You can choose between Sent, Received with Comments, and Final.
TIP: Conveniently toggle between different Events by using the left and right arrows of your keyboard.
To streamline your advancing process, you can conveniently edit multiple Events all at once.
Go to
An 'Edit Multiple' window will appear.
Click
Then click
You will now be redirected back to the 'Edit Multiple' interface.
For each section you wish to edit (e.g. Title, Venue, Event Type), make your changes and click
Note: Once a section has identical information across all selected Events, it will be underlined in green for easy reference.
If you are migrating from another touring software, J.SHOW supports bulk import of your existing Event data.
Supported import formats:
The import process automatically matches imported venues and promoters against your existing databases to prevent duplicate entries. New venues and promoters are created as needed.
Note: Event imports are performed by the J.SHOW support team to ensure data integrity. Contact support@j.show to coordinate your import — please include the source software and the export files you'd like to migrate.
Tour Blocks let you group consecutive Events into a named segment — useful for organizing multi-leg tours, festival runs, or regional clusters.
To create a Tour Block:
Go to
Select the Events you want to group by checking next to each one.
Click
Tour Blocks are visually separated in the Event Roster and on the Map View, where each block is drawn as a separate route.
Whether you want to print Daysheets for multiple Events, print Text, CSV (Excel) with or without Setlists, or subscribe Events to your Calendar
Go to
An ‘Export’ window will appear.
Choose from the listed options as mentioned above
Whether you're planning the details, booking venues and partners, or managing your crew—J.SHOW keeps every event fully dialed.
When you click on an 'Event' in the Event Roster, you’ll land on the
To add a Venue to a specific Event:
Create a New Event or select the relevant Event from the Event Roster under
Click the
From here, you have two options:
➀ Select an existing Venue from the Venue Roster. Once selected, the Venue will be linked to your Event.
Note: If no Venues have been added yet, the Venue Roster will appear empty.
➁ Click
For a full breakdown on how to create a new Venue entry, please refer to the Managing Venues, Hotels & Partners section.
Once saved, you’ll be redirected back to the Event Overview with the newly created Venue applied.
Note: The Venue will also be saved in the Global Database for future use across all Events and Platforms.
To make changes to an Event’s assigned Venue:
Click the
A ‘Venue’ window will appear.
Make the necessary changes and click
Note: At the bottom of the window, you can choose whether to apply changes only to this Event, or check
Note: All members of the Travel Party assigned to this Event will be able to view the selected Venue information.
To add 'Venue Specs' to a specific Event:
Select the relevant Event from the Event Roster under
Click the
A 'Venue Specs: [Venue Name]' window will appear.
Fill out the relevant information (e.g. capacity, stage dimensions, etc.) and click
Note: A single Venue can have multiple capacity options for different configurations (e.g. standing, seated, partial blackout).
Click
Then select the appropriate capacity for this specific show using the dropdown menu
Dropdown options:
Note: Any Custom Capacity added via
Note: If you want to apply the changes made to a Venue to the Venue Database, check
Note: Under
To add a Partner to a specific Event:
Select the relevant Event from the Event Roster under
Click the
From here, you have two options:
➀ Select an existing Partner from the Partner Roster. Once selected, the Partner will be linked to your Event.
Note: If no Partners have been added yet, the Partner Roster will appear empty.
➁ Click
For a full breakdown on how to create a new Partner entry, please refer to the Managing Venues, Hotels and Partners section.
Important: From the ‘Type:’ dropdown menu, select the relevant Partner Category. This will rename the
Once saved, you’ll be redirected back to the Event Overview with the newly created Partner applied.
Note: The Partner will also be stored in the Global Database for future use across all Events and Platforms.
Up to two additional Partners can be added per Event. After assigning the first Partner, empty slots for Partner 2 and Partner 3 appear on the desktop with a search button. On mobile devices, Partner 2 and 3 are available in the mobile event form.
Contact persons from all assigned Partners appear in the Event’s contact person dropdowns. Contacts are displayed with the company name in brackets to facilitate identification.
To make changes to an Event’s assigned Partner:
Click the
A ‘Partner’ window will appear.
Make the necessary changes and click
Note: At the bottom of the window, you can choose whether to apply changes only to this Event or check
To add a variety of Contact Persons (CP) to an Event
Select the relevant ‘Event’ from the Event Roster in
Hit the
Fill out relevant CP information.
Note: If you click the
For example, in the CP Venue section, contacts linked specifically to the Venue will be available, while in CP Other, you’ll see contacts from both the Venue and any assigned Partners.
Check
To add additional Contact Persons:
Click the
You can once again select any pre-assigned contact persons from the dropdown for efficiency, or manually input the necessary information.
Note: Only 'CP Other' has the option of choosing visibility for certain permission groups.
Under
A vCard button is displayed next to each Contact Person, provided an email address or phone number is available and visibility permissions are met. This allows you to download the contact details (name, role, email, phone, company name) as a .vcf file and import them directly into your address book.
To add a detailed Schedule of the Event, you have two options:
➀ Adding a Schedule from within the Event
Select the relevant ‘Event’ from the Event Roster in
Hit the
A ‘Schedule’ window will pop up.
Name the Title of the Schedule next to
Note: For a complete overview of all available formatting options, please visit the Formatting a Textbox section.
Select who this ‘Schedule’ is visible for and
➁ Adding a Schedule from a Template
Please visit Apply Event Overview Template to Events for detailed instructions.
To print the Schedule:
Go to
A PDF of the Schedule will be automatically generated.
To add an additional personalized box in the Event Overview (e.g. Interview appointment, etc.)
Select the relevant ‘Event’ from the Event Roster in
Hit the
A 'Custom Field' window will appear.
Name the box ('Title:') and provide any relevant information.
Note: For a complete overview of all available formatting options, please visit the Formatting a Textbox section.
Choose who can see this personalized box in their Event Overview and click
To add Basic Travel Information (e.g. Venue, Hotel, Homebase, distance, driving time):
Select the relevant Event from the Event Roster in
Click the
In the window that opens, fill in/select the relevant
Use the
Note: The venue or hotel location, if provided for the next Event, will be automatic options in the ‘Next Event’ window, in addition to the ‘Homebase’.
Click
Location Suggestions:
In order to add the Homebase of an Artist, and have it be an automatic shortcut option in the basic 'Arrival', 'Departure', and 'Next Event' windows
Go to the Artist Platform in question >
To provide detailed travel information for Arrival, Departure, or Onward Journey:
Select the relevant Event from the Event Roster via
Click the
In the Basic Arrival/Departure/Next Event window, click
This will open an Advanced Arrival/Departure/Next Event window for the selected travel type.
You can now enter personalized travel details for individual members or sub-groups of the Travel Party — including departure and arrival times, transportation mode (e.g.
For individual arrivals, you can use radio buttons to choose the starting point:
For individual departures, you similarly choose the destination:
Google Maps automatically calculates the distance based on your selection.
Click SELECT under 'Vehicle' to assign a vehicle that has already been added to this Event — including its passengers.
Click
Person Grouping:
Consecutive travel entries with identical persons are visually grouped in the overview. The "Who" field is shown only once, with intermediate steps separated by lighter dividers — keeping the display clear even with complex travel plans.
Copying Travel Plans:
You can duplicate a vehicle plan from one leg of the journey to another:
Resetting:
To return to the basic version of any travel window, go to the Event’s
Special Note on Vehicle Syncing:
If the Travel Party changes between legs (e.g. someone joins or leaves a vehicle), enable
For example, a group of three may arrive together for the first show but add a fourth person to the same car for the rest of the tour.
Quickly and conveniently add Flight Information for all Advanced Arrivals, Departures and Onward Journeys.
Click on
Select
All you need to fill in is the LH 123 or DLH123 — both IATA and ICAO codes are automatically recognized)
J.SHOW recognizes the flight number and retrieves current flight data via the FlightAware AeroAPI. The following fields are auto-filled:
If multiple flights with the same flight number exist on that day (e.g. codeshare connections), a selection list is displayed.
Real-Time Flight Tracking
On the day of travel, the flight status is automatically updated in real time in the
The status is color-coded: green for active flights (scheduled, in flight, landed) and red for cancelled flights.
There are two ways to add Catering Info:
➀ Add Catering Info directly in the Event Overview:
Select the relevant Event from the Event Roster via
Click the
A 'Catering' window will open.
Select one of the available options:
No Catering / Inhouse / Buy Out: e.g. 20 € p.p. / By Order
Use
Note: For formatting options, see the Formatting a Textbox section.
➁ Apply Catering Info via General Template:
Visit the section Apply Event Overview Template to Events for detailed instructions.
Note: Once Catering Information is added and people have been added to the Travel Party, a summary of all Dietary Preferences (based on their profile data) will automatically appear in the Catering box.
Visibility: The 'Catering' box is only visible to users with Admin, Agency, or Tourmanager permissions — or to users with a 'Catering' Function assigned in the Travel Party.
To add a Hotel to a specific Event:
Select the relevant Event from the Event Roster under
Click the
From here, you have two options:
➀ Select an existing Hotel from the Hotel Roster. Once selected, the Hotel will be linked to your Event.
Note: If no Hotels have been added yet, the Hotel Roster will appear empty.
➁ Click
For a full breakdown on how to create a new Hotel entry, please refer to the Managing Venues, Hotels and Partners section.
In addition to general contact and location info, you can include:
Once saved, you’ll be redirected back to the Event Overview with the newly created Hotel applied.
Note: The Hotel will also be stored in the Global Database for future use across all Events and Platforms.
To add General Hotel Notes in a specific Event:
Before any Hotel has been assigned, click the
This field can be used to enter custom information such as "private accommodation," "no hotel available," or "to be booked"—anything you want to provide more detailed context.
Note: if you click the
You can still add additional Hotel boxes afterward by clicking on the
However, custom text fields are only available in the first Hotel box (the one with the icon), not in the additional hotel boxes that only display a icon.
Note: You can add up to four Hotels to a single Event.
To edit an Event’s assigned Hotel:
Click the
A 'Hotel' window will appear — make the necessary changes and click
Note: At the bottom of the window, you can check
Note: To restrict visibility of a Hotel’s details to only those Travel Party members assigned to a room there, check
Note: Click on
To add Rooming Information for each Hotel:
Click the
A Rooming for Hotel "Hotel Name" window will appear.
You can now enter detailed rooming information, including the number and size of each bedroom via the dropdown menu.
Here are the examples of room types and their intended occupancy:
From here, you have two options:
➀ Click
Note: The “Fill Rooms Automatically” function is only available for single-day Hotel bookings. It is not available when the Hotel is booked across multiple days.
➁ Manually assign rooms by clicking the
Note: If the same Rooming setup is needed across multiple Events, click
Note: Ensure the Travel Party has been selected; otherwise, the Travel Party Roster will appear empty.
If the same Hotel is booked for multiple consecutive days, the Rooming window (click on
Note: To quickly preview rooming assignments directly in the Event Overview, click the
To apply the Hotel information to all relevant days of a particular reservation:
Click the
A 'Hotel' window will appear.
Check
Miscellaneous Hotel Infos:
You can enter separate breakfast times for weekdays and weekends.
If no breakfast is provided on certain days, you can either leave the fields blank or enter “N/A.”
To automatically calculate the distance between the Hotel and the Venue after a Venue has been selected for the Event, click on
You can also manually enter the distance from the Hotel to the nearest train station and to the city center/downtown.
To add additional details — such as the reservation number, cancellation deadline, contact person, PIN code, booked through, and booked for — click
To print a PDF or CSV for the current day’s rooming:
Click
To print a complete rooming list covering all days at this Hotel, select
Note: All versions include guest names, room assignments, check-in/out times, and dates.
Note: When exporting a multi-day rooming list as a PDF or CSV, any person assigned to the same Hotel in multiple, non-continuous time blocks (with gaps in between) will appear in as many separate rows as there are booking blocks. This indicates distinct check-in periods for each time block.
If you’ve finished advancing a Show, you can check
Important: Once this box is checked, all empty fields in the Event will be hidden.
This helps keep the layout cleaner for Admins, Agencies, and Tour Managers once planning is complete.
Note: Activating "Planning finished" will also remove the orange dot indicator from the Event in the Event Roster. The orange dot serves as a quick visual cue that the planning for a show is still in progress.
If the
To print the Daysheet, go to
If the checkbox is not checked, only Admin, Agency, and Tour Management users who are part of the Travel Party can print these documents.
The font size of the Daysheet can be adjusted by Admin and Agency either through the Daysheet
Preview at the top right of the bar or via
Whether you're building from a fixed core team, managing rotating crew, or mixing both — Templates and the Crew Booking Tool work hand in hand to streamline your workflow and make the booking process as efficient as possible.
To create a core group or pre-filter a list of desired crew members for a specific Event or an entire Tour:
Go to
Click
Click
All selected people will now appear in the Travel Party Roster.
To rename the Template, click
To delete the Template, click
Note: Once created, this Travel Party Template will appear in the dropdown menu under
You have three options for applying a Travel Party setup to multiple Events:
➀ Copy Travel Party Without a Template
If you've manually built a Travel Party inside an Event, you can apply this exact setup to other Events without creating a Template.
In the
Select all target Events and click
Note: This method is ideal for quick repetition of an existing setup — no template required.
➁ From the Template Section
Go to
Choose whether to
Check all relevant Events in the Event Roster.
Click
➂ Applying Template from Within an Event
Go to
Go to
Choose the Travel Party Template you want to apply to this Event.
Decide whether to
Changes will be applied immediately.
To define exactly which roles or functions — and how many of each — are required for each specific Type of Event (e.g. Show vs Festival vs Tour):
Go to
From the dropdown menu, select the type and number of people required for each position within the respective Event Types.
Under the
If any required positions are unfilled, those will be highlighted in red to alert you that someone is missing.
You can then adjust the Travel Party to ensure all necessary positions are covered — making it easy to prepare every Event with full team coverage.
To manually add Artists, Crew, Tour Managers, or any other team members to the Travel Party of a specific Event:
Select the relevant Event from the Event Roster under
Go to
A list will appear showing all available People from your Roster.
Select the individuals you want to include in the Travel Party.
Click
J.SHOW offers a
To activate the Passive Function for a specific person:
Navigate to
In the
Note: Once a person is marked as 'passive' and appears
For a full breakdown on how to upload files for specific members of the Travel Party, please refer to the Uploading Files section.
Whether you're staffing a full Tour or filling rotating roles for a one-off Show, the Crew Booking Tool gives Admins and Agencies full control. See who’s available, assign positions per Event, and keep everything flowing—fast and friction-free.
The Crew Booking Tool can only be activated with an Admin or Agency Permission Level.
To do so, go to
Visibility & Access Based on Permission Levels:
Once the Crewbooking Tool is activated, a Crew Member can go to
Important: If a Crew Member has already confirmed availability for a different Event on another Artist Platform for the same date, a pop-up warning will appear.
This alert notifies them of the
This helps prevent double bookings and gives Crew Members full visibility over their schedule in one place.
When a crew member selects 'I might be available', a
➀ Under
➁ Under
Note: As a last-resort workaround, Admins or Agency Personnel can submit a Crew Member's availability on their behalf by
navigating to
Transparency First: If someone else changes your availability, you will receive an automatic email notification letting you know who made the change and for which Event.
If you've been booked for a specific Event, you will now see a blue mark
under
Crew Booking Tool Notifications when activated:
Admins and/or Agency users can confirm Crew Members for specific Events using several methods:
➀ Go to
Select the relevant Function / Position from the dropdown menu.
You will now see the availability of people for this specific Function or Position across all listed Events.
Conveniently book your Crew or mark that a Person was definitely not booked for a specific Event.
➁ Go to
Select the relevant Template from the dropdown menu.
This will display the availability of all crew members included in that Travel Party Template — regardless of whether their Crew Booking Tool is activated — across all listed Events.
Conveniently book your Crew or mark that a Person was definitely not booked for a specific Event.
➂ Go to Event Overview >
You will see all available people for this specific Event, indicated by the green checkmark
on the left-hand side.
Unavailable people are marked with , and unsure people with .
Click the blue checkmark to automatically add the corresponding Person to the Travel Party.
Important: If a person has two functions in their Profile, this is the only way to add them with both assigned functions to the Event.
Note: If the option for
Note: People with an active Crew Booking Tool can always see all Events in the Event Roster — at least all Event types that are enabled for them.
However, if the Platform’s
If the Crew Booking Tool is activated, users may receive notifications for:
These notifications are sent via email and additionally as app push notifications when the person is logged into the J.SHOW app.
Push notifications for the Crew Booking Tool can be globally enabled or disabled under
Note: For a detailed breakdown of Crew Booking notifications, please refer to the Crew Booking Tool section.
If a crew member is needed only for specific Event Types, below the option
Note: If the Platform's
The
On the Dashboard, crew members see their pending conditions with a status badge.
The
The following details are shown:
The crew member can confirm the conditions or decline with a comment.
The overview (
The Agreements column shows the agreement texts (visible to all roles). The Crew Comment column shows feedback from the crew member.
Emails: When conditions are sent, a personalized introduction is generated containing the sender's name and the crew member's role title.
The
Note: People who have opted into the Crew Register always have access to the Global Crew Register, regardless of permission level.
In the Profile Settings, you can activate the checkbox
There are several ways to add Vehicles — but most commonly, new Vehicles are added directly within a specific Event.
Once added, the Vehicle is automatically saved to the global Vehicle Database for future use.
Note: Vehicles can only be added in Artist Platforms, not in the Agency Database.
To add Vehicles inside a specific Event:
Go to
You now have two options:
➀ Add a New Vehicle
Click
Enter all relevant details, such as Label (required), Vehicle type, Driver, License plate, Number of available seats, Bed availability (if applicable), General comments, etc.
Click
Note: The Vehicle will automatically be saved to the global Vehicle Database.
➁ Select an Existing Vehicle
If Vehicles have already been added to the global database, you can choose one from the Vehicle Roster.
To assign passengers to a Vehicle:
Click
Check all Travel Party members on the Roster traveling in this Vehicle.
Click
Passenger names will now appear below the Vehicle information.
Once all Vehicles have been added to the Event, you can apply the same setup to other Events.
In the
Select all Events from the Event Roster where you'd like to copy the current fleet (including passengers).
Click
Note: When copying Vehicles from one Event to another — either via APPLY TO EVENTS or when loading a Vehicle Template into an Event — you’ll be asked whether to
The Vehicle(s) will now appear in the VEHICLES tab of the Event.
For Tours or recurring setups, you can create a fleet of Vehicles using Vehicle Templates — a pre-set group of Vehicles (often with assigned passengers) that can be reused across multiple Events.
The most common way is to create Vehicles directly inside an Event, assign passengers, and then apply this setup to other Events using
Alternatively, you can build reusable templates in advance: Go to
Click
To assign passengers inside a Vehicle Template:
After adding a Vehicle, click
This is especially useful for Tours with consistent transportation arrangements.
Note: If certain people get off early or join later, you can make individual adjustments inside each Event.
To apply a Vehicle Template to Events, you have two options:
➀ From the Template Section
Go to
Select all relevant Events and click
➁ From the Event Itself
Click on
A ‘Choose a Template’ window will appear, listing all available Templates.
Choose whether to
Passenger assignments from the Template will be carried over and remain editable within the Event.
To add Vehicles directly to the database (less common method):
Go to
A new 'Add New Vehicle' window will appear.
Enter the relevant information such as Vehicle type, License Plate, Number of Seats, etc.
Click
The Vehicle will now appear in the Vehicle Roster.
Need to upload train tickets for one person or share a full festival schedule with the whole crew?
Whether it's personal or general, J.SHOW makes file uploads fast, flexible, and freakishly efficient.
Note: Files can only be uploaded by Admin, Agency, or Tourmanager (if granted permission), except on the Dashboard under 'personal Files'.
Go to
A 'Upload File: [Name]' window will appear.
Choose a file or drag-and-drop it inside.
Click
These files will be visible to the respective person under
Go to
A 'Upload File: [Name]' window will appear.
Choose a file or drag-and-drop it inside (e.g., train tickets, passes, etc.).
Click
This file will be visible only to this specific person under EVENT OVERVIEW > 'Files for you' — a box that appears once a file has been uploaded for them.
A vCard button is displayed next to each Travel Party member, provided an email address or phone number is available and visibility permissions are met. This allows you to download the contact details (name, role, email, phone, company name) as a .vcf file and import them directly into your address book.
Go to
A 'Upload File: [Event Date]' window will appear.
Choose a file or drag-and-drop it inside.
Choose who this file is visible to (by default, it will be visible to everyone).
Click
The file will now appear in the 'Files' box of the Event Overview for all users with permission to view it.
Note: If a file is uploaded for a specific functional category (e.g. Lighting, Sound), it will appear collapsed in the 'Files' box of all other crew members outside that function — keeping their view clean and uncluttered.
Crew Members can only upload personal files in one place:
Go to
A 'Upload File: [Name]' window will appear.
Choose a file or drag-and-drop it inside (e.g., passport copies.).
Click
The file will now be visible to the uploader in the 'Personal Files' box on their
For Admins, Agency, and Tourmanagers with the appropriate permission, these files will also be accessible under
J.SHOW offers two ways to communicate directly with others on the Artist Platform:
To send general messages through the Platform:
Go to
Click inside the box to begin typing. Once active, you'll see options for who to Notify with your message.
You can also tag specific people by typing @FirstNameLastName.
Click
It will appear below, along with the date and time it was sent.
To send messages related to specific Events:
Go to
Click inside the box to begin typing. Once active, you’ll see options to choose who to Notify with your message.
You can also tag specific people by typing @FirstNameLastName.
Click
It will then appear below, along with the date and time it was sent.
A summary of all Event-specific messages will also appear on the
Note: By default, Event-specific Conversation messages will notify all users in the Travel Party for that Event, as well as anyone with Admin or Agency permissions.
This can be customized under
When sending a message in the Conversation of an Event or in General Conversations, you can choose which group(s) should receive a notification:
You can directly mention someone using
There are many types of notifications in J.SHOW — from Event changes to messages, Crew Booking updates, reminders, and more. These can be triggered by the system, by other users, or by profile preferences.
Under
Note: If you're not logged into the App, you'll receive all notifications by email. Once logged in, they will be delivered as App Push notifications instead.
In your personal Profile, you can toggle whether you want to receive notifications for:
Note: Even if a person disables message notifications, they will still be notified when mentioned by
Note: For a detailed breakdown of Profile Setting notifications, please refer to the User Profile section.
Less urgent notifications are typically sent by
Urgent notifications are sent via
There are four different types of Calendar Subscriptions available in J.SHOW — each with a unique .ics link:
Universal Calendar Link (All Platforms)
Shows all Events you've been booked for across all Artist Platforms associated with the email address you're logged in with.
Artist Platform Link (Personal)
Shows only the Events you've been booked for on this specific Artist Platform.
Artist Platform Link (All Visible Events)
Shows all Events you have access to on this specific Platform — even if you're not yet booked.
To subscribe to any of the above Calendars:
Go to
Click .ics link.
You can paste this link into your preferred calendar application (Google Calendar, Apple Calendar, etc.). This will create a live subscription, keeping your calendar up-to-date as changes are made in J.SHOW.
Note: If needed, refer to your calendar app’s help section for how to subscribe to external calendars using a URL.
Agency Platform Link
Under
Add to Apple Calendar on Mac:
Open the Calendar app on your Mac.
In the menu bar, click File > New Calendar Subscription.
Paste the copied .ics link and click Subscribe.
Adjust settings if desired (e.g. auto-refresh), then click OK.
Add to Apple Calendar on iPhone:
Log in to the J.SHOW App.
Click on
An 'Add Subscription Calendar' window will appear, showing the subscription URL.
Click on
Add to Google Calendar:
Go to Google Calendar in a browser.
On the left side, click the + next to Other calendars and choose From URL.
Paste the .ics link and click Add calendar.
Note: You must be logged into your Google Account for this to work.
Tip: The calendar is read-only — any updates on the Platform will automatically sync to your calendar based on refresh settings.
Note: You will find the schedule of each Event inside the Notes of the respective Calendar Entry.
Each crew member automatically receives a personal calendar feed that contains only the Events they are booked for. This feed is generated individually per user and updates automatically as travel party assignments change.
The crew calendar feed includes:
Note: The crew calendar is a personal link — do not share it, as it provides access to your individual schedule.
From last-minute +1s to full backstage chaos control — master, manage, and customize your Guestlist like a pro with J.SHOW.
Note: The
To add people to the Guestlist of an Event:
Select the relevant Event from the Event Roster under
Go to
An 'Add' window will appear.
Fill in relevant information such as first name, last name, invited by, etc.
Note: If
Click
The Guest will now appear in the Guestlist Roster.
By default, Artists and Crew+ can add and edit Guests.
Crew and Guest roles have no Guestlist permissions.
To allow Artists and Crew+ to submit Guest requests only:
Go to
In the 'Guestlist add & edit' box, select that Artists and Crew+ are allowed to 'request only'
To allow Crew and Guest roles to submit Guest requests:
Go to
In the 'Guestlist add & edit' box, check "Crew and Guest are allowed to request"
To make a Guest request:
Go to the respective Event Overview >
A 'Make a Request' window will appear.
Fill out First and Last Name, number of tickets, and an optional comment.
Click
You will see a note that the request was sent and will be reviewed by an Admin.
Once someone reacts, you'll receive an email notification.
The requested name will appear in orange italics in the Guestlist Roster.
Once approved, the name will appear in normal formatting.
Note: You can edit a Guest request even after it has been submitted.
To approve or decline a request:
Go to the respective Event Overview >
You will see a
Click
Click
There are a couple of different places to tweak and refine Guestlist Settings and permissions.
➀ In the Event Overview, go to
A 'Settings' window will appear.
In the
In the
In the
In the
Here, you can also add another Guestlist by clicking
A new 'Settings' window will appear, with an additional 'Label' box that allows you to name the new Guestlist.
Note: The visibility of a Guestlist can only be edited for additional GLs.
Note: Once at least one additional Guestlist exists, the original Guestlist can also be renamed.
Click
➁ Go to
In the
Deactivate the Guestlist completely.
Enable the "Comment" field.
Enable the "Access" field.
Enforce First and Last Name (if unchecked, it is sufficient to enter either first name, last name, or company name).
In the
You can also decide whether "Crew" and "Guest" are allowed to request.
In the
Also, Select which GL Pass Options are available (Aftershow, Backstage, Photo, or custom).
In the
Everyone / Admin, Agency, Tour Manager, and Artist / Only users with edit permission
In the
In the
In the
Not use price categories
Use price categories from the Template
Use price categories from the Event
In the
The mass email feature allows you to contact all guests on a guestlist at once via email.
This feature is available on Desktop under
Enter a Subject and Message. Text can be formatted with bold, italic, underline and line breaks.
Use the {NAME} placeholder in the subject or message body to automatically address each recipient by name.
Attachments: You can upload general attachments that are sent to all recipients. Additionally, individual attachments per recipient can be uploaded directly in the guestlist table.
Click
Click
The Send History shows all previous mass emails with date, subject, sender, number of recipients, number of errors, and number of attachments.
Every Event has its own dedicated
Note: By default, To Do Lists are private to the creator and only available to users with a registered Profile.
Only Admin and Agency users can choose to make To-Do Items visible to other Admins or Agency users.
However, visibility can also be enabled for users with Tourmanagement permission under
To add To Do Items in the Event Overview:
Select the relevant Event from the Event Roster under
Click the
Choose whether the To Do item should be 'visible for Admin & Agency' or 'only visible to you'.
Note: Without Admin or Agency permissions, this option is not visible, as you can only create To Do items for yourself.
Enter your task in the
Once the To Do item is overdue, it will be highlighted in red in both your Dashboard and the Event Overview To Do boxes. A will also appear next to the Event in the Event Roster.
This will trigger daily email reminders for the To Do item creator until the task is marked as completed.
To add a personalized
In the 'To Do' window, click on
A 'To Do E-Mail Notification & Calendar Entry' window will appear.
Click
Then, optionally, set a Deadline for each To Do item and add as many reminders before and after as needed (e.g. 20 days before, 7 days before, 2 days before, 3 days after, etc.).
Email reminders scheduled before the deadline will only be sent on the specified days.
After the deadline, daily email reminders will be sent to everyone on the reminder list until the task is marked complete.
To mark a task as complete, check the box next to the item in the
To edit a task, click the
To remove the deadline from a To Do item, click the
To 'Notify' a specific person once the To Do item is completed, click
With
To add items to the 'To Do' Template box:
Go to
Select the relevant general Template or create a new one by clicking
Click the
A 'To Do' window will appear.
Choose whether the To Do item will be 'visible for Admin & Agency' or 'only visible for you' (this option is only available for Admin / Agency / Tourmanager with permission).
Name the To Do item in the
Set a
To send email reminders, click
A 'To Do E-Mail Notification & Calendar Entry' window will appear.
Click
Then set a Deadline for each To Do item and add as many reminders before and after as needed.
Click
To notify specific people when the task is completed, click
Click
To apply a To Do Template to relevant Events, you have two options:
➀ Go to
Check 'To Do' to apply this category (and any others) to the Events in question.
Click on
Check all relevant Events in the Event Roster.
Click on
➁ Go to
Go to
Choose the Event Overview Template that contains the To Do List you want to apply to this Event.
Check 'To Do' to apply this category (and any others) to the Event.
Click
If you are logged in via an Agency account (without a personal profile), any text entered in the Private Note box (in the Event Overview) will be
visible to all Agency employees — since there's no individual user to associate privacy with.
To add a Private Note inside an Event:
Go to
Click the
You can now add your personal note — visible only to you (if logged in through your own registered profile).
Note: For formatting options, refer to the Formatting a Textbox section.
Creating the perfect Setlist has never been this easy.
With J.SHOW, you can effortlessly pool songs, drag and drop your favorites, and build show-ready Setlists in just a few clicks.
Note: The
First, add any
To add Custom Fields:
Go to
Click the
Alternatively: In a specific Event, click the
A 'Create Field' window will appear.
Enter a
Your new Field will now be available in the 'Create Song' window, as well as in the Formatting Templates.
Then, create a
To add entries to the Song Database:
Go to
Click the
Alternatively: In a specific Event, click the
A 'Create Song' window will appear with standard fields (Title, Duration, Composition Number, Composer, Note) and any added custom categories.
Fill in all relevant information and click
Repeat these steps to build your full Song Pool.
You can also add
To add a Show Segment to the Pool:
Go to
Click the
Alternatively: In a specific Event, click the
A 'Create Announcement / Note' window will appear.
Enter a Description (e.g. "Announcement", "Break").
Then enter the Duration, note text, or any relevant custom fields, and click
The new segment will now appear in your Notes box.
To create a Setlist for a Show:
Select the relevant Event from the Event Roster under
Click the
An 'Edit Setlist' window will appear.
You can either (1) manually add Songs and Announcements / Show Segments from the Song Pool, or
(2) click
Changes are saved automatically.
To manually add Songs and Announcements / Show Segments from the pool:
Click the
Use
Use
To save this Setlist for future use, click
Note: Setlists can also be created and edited on mobile devices.
Alternatively, create a
To apply a Setlist Template, you have two options.
➀ Apply a Template to Multiple Shows
Go to
Check all relevant Events you want to apply the Setlist to in the Event Roster.
Click on
➁ Apply a Template from Within a Show
Go to
Hit the
Click on
Choose which Setlist Template you want to apply to the Event in question.
Changes will be automatically applied.
You can customize and print tailored Setlists for different roles (e.g. lighting techs, musicians, monitor engineers, sound technicians) using Formatting Templates in the 'Edit Setlist' window. These templates let you define which fields are displayed for each function or team.
Go to
Click the
Alternatively: In a specific Event, click the
A 'Create Formatting Template' window will appear.
Enter a
The 'Edit Formatting Template' window will appear.
Select which fields to include in the printout from the
Customize options like: display artist logo, show field names, include durations, alignment, borders, and font size.
Changes are saved automatically.
To print, click the
Note: If you wish to edit or remove a Formatting Template from the Roster, hit the
To preview a Setlist printout using a customized Formatting Template:
Go to
Navigate through the Formatting Template drop-down menu in the top right corner to see the preview.
To print a Setlist using a customized Formatting Template:
Go to
Choose the desired Formatting Template from the list.
A PDF-file will be generated in a new window.
Formatting Templates let you control exactly which fields are shown when printing or exporting a Setlist.
For example, if you're creating a Setlist for the Artist, you can customize the template to include only the most relevant info for them.
This ensures that every PDF or CSV export contains the right details for the right person or role.
To customize a Formatting Template for PDF or CSV printout:
Go to the respective Event Overview > click on
An 'Edit Setlist' window will appear.
Click on
An 'Edit Formatting Template' window will open.
Choose which fields and information to include under 'Add fields:'
To exclude fields, click
You can also adjust Alignment, Borders, Font Size, and other layout settings.
To print a Formatting Template as a PDF or CSV:
Go to the respective Event Overview > click on
The 'Edit Setlist' window will appear.
Click on either
The printout will open in a separate tab.
This chapter covers a range of additional features and tools available on the Artist Platform.
If a venue and/or promoter imposes a Radius Clause to avoid competing Events,
this is how you can check whether your other Events fall within the stipulated limits:
Go to
You’ll see three options:
Note: Events that are not Show Dates will automatically be ignored.
Note: Once a Radius Clause is active, you will be instantly notified if another Event violates its conditions.
A warning will also appear inside the specific Event that violates the Radius Clause, flagging the conflict directly in the Event Overview.
Additionally, any violating Event will show a
To get a visual overview of all Events and any potential violations:
Go to
Markers shown in red indicate a violation of the Radius Clause.
Use the Check button to perform a reverse check: enter a city and date to see whether any existing Events with an active Radius Clause cover that combination. The radius and time period are taken from the existing Radius Clause settings of the respective Events.
Don’t let the spotlight go to waste!
With the Announcements / Upcoming Shows feature, you can remind Artists to promote future gigs in the area while they're on stage for this Event.
To add Upcoming Events to the 'Announcements / Upcoming Shows' box:
Go to
Click the
A 'Announcements / Upcoming Shows' window will appear.
Check the box 'Automatically view announced events'.
Set the timeframe and radius within which upcoming Events should be shown.
Optionally, add a custom announcement in the text box and format it as explained in the Formatting section.
Click
All Events that match the selected criteria — along with any custom announcement — will now appear in the 'Announcements / Upcoming Shows' box for the Artist to see.
Note: Only Events that have already been announced (i.e., made public) will be displayed.
To remove an Event from the 'Announcements / Upcoming Shows' box:
Click on the next to the Event.
It will move to the 'Hidden Events' section, accessible via the
To Unhide it, click the next to the Hidden Event.
It will then be displayed again in the 'Announcements / Upcoming Shows' box.
To create a digital Badge for your Crew Members:
Go to
You can either use the default background image, or upload your own in the 'Upload New Background Image' box by selecting a file (max 5MB) and clicking
In the 'Layout' box, you can configure the appearance of the badge:
In the 'Own Security Seal' box, you can upload a Custom Seal in .gif format.
Click
Note: All changes will be automatically displayed in the preview window.
Note: Once a badge is in use, the AAA (All Areas Access) badge icon is always displayed in the App for easy access — even in offline mode.
With just a few clicks, you can seamlessly integrate all your public Tour Dates from J.SHOW into your personal Artist and/or Agency website.
Whether you're showcasing tour dates, promoting festival slots, or listing upcoming shows, J.SHOW generates an embeddable code that keeps your site updated in real-time—no extra work needed.
Effortless. Automatic. Always up to date.
To enable the 'Dates for Website' feature in the Event Overview:
Go to
Note: Once this is enabled, the 'Date Overview on Website' box will be available in the Event Overview for individual adjustments.
Then, choose whether you want the complete display (Country – City – Venue/Title*) or a minimal version (City / Title*).
(*Title will only appear when the "Use [title] instead of city/venue" option is activated in the Event’s Basic Information box.)
You’ll also find
➀ Paste the provided code where you want the tour dates to appear on your website.
➁ Paste the second code snippet within the <head> section of your site.
➂ (Optional) Customize the code from step 2 to match your site’s style.
Editing Website Display per Event:
Go to
Click the
A 'Date Overview on Website' window will open, showing the date and weekday at the top.
Add up to three Ticket Links (Name + URL) and indicate if any are Sold Out.
Add up to two Support Acts.
Choose whether to
Note: The options Publish Now, Publish on Future Date, and Not Public are directly linked to the selections made in the Basic Information box of the Event, i.e. Announced, TBA and Not Public.
Click
Click
Note: The 'Date Overview on Website' box will only appear for Events that are actual Shows. Other Event Types (e.g. Rehearsal, Travel Day) will not be shown on the website.
Note: If the
However, if you’ve selected a specific Event Date in the 'Basic Information' window and later want to display only the actual performance day, you can now use the
With J.SHOW, you can easily share as many (or as few) details as needed about specific Events across different Artist Platforms.
You can even generate a sharable link to give access to outside parties who aren’t part of the platform.
Whether you're coordinating across multiple Artists or giving a venue tech crew access to the latest specs, J.SHOW keeps it simple, secure, and seamless.
To share / integrate a specific Event into another J.SHOW Artist Platform (as Support Act):
Go to
A 'Share' window will appear.
Click on
A 'Share Event with the Platform of Support / Feature' window will appear.
Enter the J.SHOW domain of the Artist Platform you want to share the Event with.
Select the categories of information you wish to share.
Click the to finish.
You’ll be redirected back to the 'Share' window.
Click the again to finalize.
The Event will now appear in the Event Roster of the other Artist Platform, complete with all selected details.
Once Platform A has shared an Event with Platform B:
Platform B will receive a notification in the Event Roster stating: “This platform has been granted access to Events from another platform. They appear in this list and are marked with a + symbol. Click on any of these Events to add them to your own platform.”
Once Platform B clicks on one of these Events, the + symbol will disappear, and the Event Title will include ‘SUPRT’ followed by the name of Platform A.
Platform B can now independently add their own Travel Party, schedules, and notes inside the shared Event. They will only see the specific categories that Platform A has made accessible for this Event.
Both Platforms will have their own Travel Party, as well as separate input fields for scheduling and event-related information. Platform B can also control visibility settings for their own crew members regarding which shared data from Platform A is accessible.
Note: While neither Platform can see the individual crew members of the other, the
To generate a shareable link with an external party outside of J.SHOW:
Go to
A 'Share' window will appear.
Click on
A 'Encrypted Link to This Event' window will appear.
You’ll find the link at the top of this window.
Select the categories of information you wish to share. The link itself stays the same, but whenever it's accessed, it will always reflect the categories currently set to visible.
Click
Click the to close the window.
You’ll be redirected back to the 'Share' window.
Click the again to finalize.
Here's a complete breakdown of all manual formatting options available inside J.SHOW textboxes.
*ABC* → Bold text__ABC__ → Underlined text**ABC** → Italic text[small]ABC[/small] → Smaller text[big]ABC[/big] → Larger text[center]ABC[/center] → Centered text
To create
To
Input Example:
Arrival -//- 12:00 PM
---
Lunch -//- 2:30 PM
|
Rendered Example:
|
You can also create interactive links:
[maps]Street 1, City 23456, Country[/maps] → creates a direct Google Maps link[tel]+1234567890[/tel] → creates a clickable phone number[mail]email@email.com[/mail] → opens default email program to write to the addressThese formatting options are available in most large textboxes across the Platform: Schedules, Custom Fields, Other Fields, Catering, and the temporary Hotel text field (only visible when no hotel has been selected).
For events taking place within the next 14 days, J.SHOW automatically displays a weather forecast in the Event Overview — provided the venue has coordinates assigned.
The weather display includes:
Weather data is retrieved via the Open-Meteo API and automatically cached to ensure fast loading times.
Note: By default, temperature is displayed in °C. Under
Kira is J.SHOW's built-in AI assistant. It is available on the Artist Platform, the Agency Platform, and in the App, helping you with questions about using the platform.
Desktop: Click the floating
Mobile: Tap the hamburger menu in the top right corner, then tap Help and select ASK KIRA.
App Platform: Tap the top bar to open the main menu, then select Help → ASK KIRA.
Ask your question — Kira can answer questions about the platform and help you navigate its features.
Your chat history is kept within the same browser or within the app — whether you're on the Artist or Agency Platform, Kira remembers your conversation.
To start a new chat, click the
Templates act as the foundational logic layer of your tour setup — enabling scalable, repeatable workflows across Events by standardizing schedules, crew, travel, and accommodations with a single source of truth.
To create a general 'Event Overview Template' that include Schedules, Catering, Hotel Rooming, To Do's, Contact Persons and Custom Infos:
Go to
To rename the default 'TEMPLATE #', click on
A 'Rename’ window will appear where you can assign a new Title for this Template, e.g. FESTIVALS 2025.
Note: You can create up to 9 Event Overview Templates per Platform
To create a 'Schedule' within an Event Overview Template:
Hit the
A 'Schedule' window will appear.
Name the Title of the Schedule next to
Note: For a complete overview of all available formatting options, please visit the Formatting a Textbox section.
Select who this ‘Schedule’ is visible for and
Note: You can create up to 3 Schedules per Template. If you're creating different Schedules — for example, one for the Crew and one general Festival Schedule — make sure to select the correct visibility permissions for each, so that only the intended group can access them.
To add 'Catering' Info:
Hit the
A 'Catering' window will appear.
Select and fill in all relevant information using the formatting tools provided.
Note: For a complete overview of all available formatting options, please visit the
Formatting a Textbox section.
Use
Click
To add Custom Information:
Click the
An 'Custom Field' window will appear.
Name the Title of the Custom Field next to
Fill in all relevant information using the formatting tools provided.
Note: For a complete overview of all available formatting options, please visit the
Formatting a Textbox section.
Select who should have visibility for this section and click
For a full breakdown on how to create a To Do List Template and apply it to individual Events, please visit the To Do List section.
Note: If you apply the To-Do section of an Event Overview Template to an Event, it will replace the existing To-Dos in that Event.
To create detailed 'Hotel Rooming' Info:
Click the
A 'Rooming for Hotel' window will appear.
You can now select the number and size of each bedroom via the dropdown menu.
Here are the examples of room types and their intended occupancy:
Manually assign rooms by clicking the
Click
Note: If you apply a Rooming Template and don’t see any names listed yet, check whether the corresponding people have been added to the Event’s Travel Party. As soon as they are, their names will automatically appear in the pre-assigned rooms.
To add a 'Contact Persons':
Click the
A 'CP Other' window will appear.
Fill out the Function (e.g. technical director, tour manager, tour assistant, etc.), Name, E-Mail, and/or Phone.
Select who should have visibility for this section and click
Should you require any additional or miscellaneous information to be available at a glance, use the
To add an 'Other' Template:
Click the
Fill in all relevant information using the formatting tools provided.
Note: For a complete overview of all available formatting options, please visit the Formatting a Textbox section.
Select who should have visibility for this section and click
Note: When applying an Event Overview Template to a specific Event, you don’t have to apply the entire Template. Each section — such as To-Dos, Schedule, or Rooming — can be applied individually.
Empty fields: Fields that are empty in the template are shown with an (empty) label when copying. This lets you intentionally clear filled fields in the target event by selecting the corresponding empty field.
To apply the ‘Event Overview Template’ to relevant Events, you have two options:
➀ From the Template Section:
Go to
Choose which categories (e.g. Schedule, Catering, To Do, etc.) you would like to apply to the Events in question
Click on
Check all relevant Events in the Event Roster
Click on
➁ From within the Event:
Go to
Go to
Choose the General Template you want to apply to this Event
Choose which categories (e.g. Schedule, Catering, To Do, etc.) you would like to apply to the Event
in question and click
You can save the data of an existing Event directly as a new template — available for all 5 template types: Overview, Travel Party, Vehicles, Contract, and Finance.
In the desired Event, go to the respective tab (e.g.
Click
Note: The button only appears if fewer than 9 templates of that type exist.
For a full breakdown on how to seamlessly create and manage the Travel Party — including how to build
For a full breakdown on how to add Vehicles and create Vehicle Templates, please visit the
For a full breakdown on how to create Song Pools and build Setlists using Templates, please visit the Setlists section.
Easily create dedicated Templates for different Types of Events — such as Tours, Festivals, Travel Days, Set Up, and more — and link them directly to those Event Types.
Once linked, the associated Template will be automatically applied every time you create a new Event of that Type — with Schedules, Hotel Rooming, Catering, Contact Persons (CPs), and more already pre-filled. No more repetitive admin. Just pure efficiency.
To link Templates to specific Event Types:
Create a dedicated Template (if you haven’t already) under
Go to
Use the dropdown menu in each Category column to link every Event Type with its relevant Templates.
Your changes will be saved automatically.
Example: If you want all Tour Events to automatically use your General Overview and Vehicle Templates, select those Templates from the dropdown menus in the corresponding rows.
Note: Templates are only applied automatically when creating a new Event. Existing Events remain unchanged by default.
However, if you change or enter the Event Type later under 'Basic Information' of an existing Event, a checkbox will appear allowing you to
When inviting a new Person to an Artist Platform, you’ll be asked to select the appropriate Access Rights/Permission Level for that individual.
To change a Profile's
If you're logged in to the Artist Platform, your email address and Access Rights/Permission Level are displayed in the bottom left corner.
On the Artist Platform, you can preview how the Platform appears for different Access Rights by selecting a level from the list in the lower left corner.
Note: To display certain functions, you must be a member of the Travel Party itself.
Dashboard Permissions
Controls what users see on the Dashboard.
The table below shows only Dashboard-related permissions — controlling who can view specific fields and sections on the Dashboard itself.
| VIEW / EDIT (If not specified, permission includes both) |
Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| DASHBOARD Tab | |||||||
| General Files / Rider VIEW | |||||||
| General Files / Rider EDIT | |||||||
| Subscribe to the Calendar | |||||||
| Personal Files | |||||||
| General Conversation | |||||||
| Date Changes History VIEW | |||||||
| Guestlist requests | ➊ | ➊ | |||||
| Conversations | |||||||
| Sales Statistics PRO |
➊ Only visible if 'add and edit' is checked under SETTINGS > GUESTLIST
Events Permissions
Controls access to the global Event Roster and all tour-wide overviews.
The table below determines who can view the complete list of Events across the platform — including general overviews, pre-sale insights, and the full Event Roster.
| VIEW / EDIT | Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| EVENTS | |||||||
| EVENT OVERVIEW | ➊➋ | ➊ | ➊ | ➌ | |||
| MAP | ➊ | ➊ | ➊ | ➌ | |||
| CALENDAR | ➍ | ➍ | ➍ | ➍ | |||
| BLOCKS | ➍ | ➍ | ➍ | ➍ | |||
| CREATE NEW EVENT | |||||||
| EVENT Roster | ➎ | ➎ | ➎ | ➎ | |||
| PRESALES PRO |
➊ By default, all events are visible. To restrict visibility to members of the Travel Party only, enable the option "Visibility of Events" under SETTINGS > PERMISSIONS.
➋ By default, events can only be edited if part of the Travel Party. To allow editing of all events, activate "Tour Manager may edit all events" under "Permissions Tour Manager" in SETTINGS > PERMISSIONS (only possible if "Visibility of Events" is not enabled).
➌ Events are only visible if the user is part of the Travel Party. Editing is not possible.
➍ By default, not visible. Visibility and/or adding of the Calendar and Block Entries can be activated under "Blocks" in SETTINGS > PERMISSIONS
➎ If visibility is restricted to members of the Travel Party, and you're not included, the Event Roster will still be visible (but not editable) if the Crew Booking Tool is enabled for your profile — allowing you to still indicate your availability.
Manages access to details within individual Events.
The table below defines what users can see and edit inside a specific Event — including show details, crew assignments, internal notes, and more.
| VIEW / EDIT (If not specified, permission includes both) |
Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| EVENT OVERVIEW VIEW | ➊ | ➊ | ➊ | ➌ | |||
| EVENT OVERVIEW EDIT | ➋ | ||||||
| Basic Information VIEW | |||||||
| Basic Information EDIT | ➒ | ➒ | ➋ | ||||
| To Do | |||||||
| Private Note | |||||||
| GUESTLIST VIEW | ➑ | ➑ | ➑ | ➑ | ➑ | ||
| GUESTLIST ENTRY | ➍➎ | ➍➎ | ➎ | ➎ | |||
| GUESTLIST SETTINGS | ➓ | ➓ | ➓ | ||||
| TRAVEL PARTY VIEW | |||||||
| TRAVEL PARTY EDIT | |||||||
| VEHICLES VIEW | |||||||
| VEHICLES EDIT | |||||||
| CONTRACT PRO | ➏ | ➏ | |||||
| FINANCE PRO | ➏ | ➏ | |||||
| PRESALES PRO | ➐ | ➐ | ➐ | ➐ |
➊ By default, all events are visible. To restrict visibility to members of the Travel Party only, enable the option "Visibility of Events" under SETTINGS > PERMISSIONS.
➋ By default, events can only be edited if the user is part of the Travel Party. To allow full edit access, enable "Tour Manager can edit all events" under "Tour Manager Permissions" in SETTINGS > PERMISSIONS (only possible if "Visibility of Events" is not enabled).
➌ Events are only visible if the user is part of the Travel Party.
➍ Can ‘add and edit’ guestlist entries only if enabled under SETTINGS > GUESTLIST > Add & Edit.
➎ Can ‘request only’ if enabled under SETTINGS > GUESTLIST
➏ PRO feature – only visible if enabled under SETTINGS > CONTRACT.
➐ Only visible if enabled under SETTINGS > TICKETS > Show presales in event overview.
➑ Visibility of the entire Guestlist can be managed under SETTINGS > GUESTLIST > "Visibility of Guestlist".
➒ Event rescheduling, duplication, and deletion only possible with this permission.
➓ Can edit the Guestlist settings for the event (only Admin, Agency, and TM — TM only with edit rights for the event).
People Permissions
Covers everything related to managing users and team members.
This includes permission to invite, confirm, or edit people on the platform — whether they’re Artists, Crew, Guests, or any other team role.
| VIEW / EDIT | Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| PEOPLE Tab | |||||||
| OVERVIEW | |||||||
| CREWBOOKING | |||||||
| ADD NEW PERSON | ➊ | ||||||
| EXPORT | |||||||
| GLOBAL | |||||||
| FILES |
➊ Only if the option “Tour managers are not allowed to invite or edit people” is not selected under SETTINGS > PERMISSIONS > "Permissions Tour Manager"
Templates Permissions
Controls who can view, create, or modify templates.
| VIEW / EDIT | Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| TEMPLATES Tab | |||||||
| SETLIST | |||||||
| OVERVIEW | |||||||
| TRAVEL PARTY | |||||||
| VEHICLES | |||||||
| EVENT TYPES | |||||||
| CONTRACT PRO | |||||||
| FINANCE PRO |
Miscellaneous Permissions
Controls access to secondary but essential production tabs like Vehicles, Venues, Hotels, and Finance.
| VIEW / EDIT | Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| VEHICLES Tab | |||||||
| VENUES Tab | |||||||
| PARTNERS Tab | |||||||
| HOTELS Tab | |||||||
| FINANCE Tab PRO | ➊ |
➊ Only visible when the option is activated under SETTINGS > CONTRACT.
Settings Permissions
Manages access to Platform-wide configuration options.
These settings control who can edit system defaults, permissions, and other foundational elements under the
| VIEW / EDIT | Admin | Agency | TM | Artist | Crew+ | Crew | Guest |
| SETTINGS Tab | |||||||
| PERMISSIONS | |||||||
| Visibility Venue Information | |||||||
| Technical Contacts | |||||||
| Birthdays | |||||||
| Visibility of Events | |||||||
| Permissions Tour Manager | |||||||
| To Do | |||||||
| Blocks | |||||||
| Announcements | |||||||
| PEOPLE | |||||||
| GUESTLIST | |||||||
| Layout PDF | |||||||
| General | |||||||
| Visibility of Guestlist | |||||||
| Guestlist Add & Edit | |||||||
| Aftershow / Backstage / Photo | |||||||
| Limit | |||||||
| Price Categories PRO | |||||||
| DAYSHEET | |||||||
| BADGE | |||||||
| LAYOUT | |||||||
| NOTIFICATIONS | |||||||
| TICKETS PRO | |||||||
| CONTRACTS PRO | |||||||
| FINANCE PRO | |||||||
| PLATFORM | |||||||
| Cancel Platform |
The setting under
Users with the
The
Under
Choose which Profile fields are required when people register:
Note: First name and email are always required.
Enable the feature to display your public tour dates on an external website. Choose between a Standard or Minimalist display format. See Integrating Show Dates on Website for details.
Generate and manage API tokens for programmatic access to your platform data. Documentation is available at api/index.php on your platform.
Under
Configuration options include:
Under
Choose who receives notifications:
Under
Under
Under
Under
Key options include:
Under
Under
You can configure multiple
Go to
When creating an invoice, advance invoice, or third-party invoice, select the desired billing entity via the dropdown in the form. Billing entities are displayed as colored badges in the invoice list.
If your platform is linked to an agency, the Agency Billing Entity is also available, using the agency's company details.
Under
When using multiple
J.SHOW offers extensive export capabilities across the platform. Whether you need spreadsheets, PDFs, or accounting-compatible files — here's an overview of all available export options.
Export your Event data from
Export your team directory from
The CSV export includes:
Note: Sensitive data (passwords, internal comments) is automatically excluded. The export is GDPR-compliant.
Export your databases from the respective tabs:
All database exports are in CSV format.
Export setlists as CSV files containing position, title, duration, work number, composer, notes, and any custom fields you've defined.
Print formatted Setlists using your customized Formatting Templates. Each template can include different fields for different roles (e.g. musicians, lighting, sound).
For GEMA-compliant copyright reporting, two specialized Excel (XLSX) exports are available:
Export pre-sale ticket data as a CSV file with all ticketing information.
Generate a comprehensive PDF report of presale activity with:
Generate detailed XLSX workbooks with multiple sheets: Revenue, Actual Expenses, Planned Expenses, and Profit — grouped by Settlement Package.
Export financial data in DATEV-compatible CSV format for seamless transfer to your accounting software. Requires DATEV to be configured under Settings.
Generate and print contracts and invoices as PDF documents from within individual Events:
Print Daysheets and Itineraries for individual Events or in bulk:
The content of Daysheets is configurable under Itinerary & Daysheet Settings.
All exported PDF and spreadsheet files can follow your custom naming conventions. Configure file name patterns under
{ARTIST} — Artist name{TYPE} — Document type{DATE} — Full date{DATE_YM} — Year and month{TITLE} — Event or document title{TEMPLATE} — Template name (for setlists)Customizable file names are available for: Setlists, Room Lists, Calendars, Contracts, Invoices, Prepayment Invoices, Settlements, Artist Settlements, VVK Exports, and Financial Exports.
The PRO Version of J.SHOW allows you to fully manage the financial side of a tour — from initial contract setup to final artist billing. Below is the recommended step-by-step flow for setting up, tracking, and settling a tour using the PRO tools:
Go to
This is where you define all key financial details:
This contract forms the agreement between the Agency (or Artist) and the Local Partner. Contracts between Agency and Artist are not handled inside J.SHOW.
See section: Contract
Go to
Update weekly sales per ticketing system.
See section: Tracking Weekly Presales
Go to
Enter all planned and confirmed costs per Event, or apply a Finance Template.
See section: Expenses
Go to
Group multiple Events together (e.g. for a tour). The system will now calculate:
See section: Finance
Close the presale, finalize all expenses, and print the financial breakdown.
You can now issue invoices to:
By default:
Only users with Admin or Agency permission rights can access PRO features.
Artists and Tour Managers do not see any PRO content, except for the Presale box in the Event Overview.
If you want to change that:
Go to
Here you can adjust global visibility settings for different user roles.
To fully hide the Contract UI from a specific user:
Go to their
Tip: In the Event Roster view, clicking the left-side columns opens the Event Overview — while the right-side columns take you directly to the CONTRACT section.
Note: If you want to apply the same contract structure across multiple Events, use the steps below to create a Contract Template under
Once you’ve created an Event and entered the venue/partner details (e.g. total capacity), go to
Start by defining the Contracting Party (usually between Agency/Artist and the local Promoter).
Click
A ‘Contract’ window will open.
In the text field, you can enter something like: “The Agency provides the following production to the Contracting Partner under the terms outlined below.”
If a venue is already selected, its address, the Act/Artist, and other details will be auto-filled.
You can also add information like Door Time, Start Time, Intermission, End Time, Slot Length, etc.
Click the
A window titled "Income Calculation: Price Categories & Production Kills / Blocked Seats" will appear.
At the top, you'll see the Total Capacity according to the venue information.
Click
A 'Add Price Category' window will appear.
Define price groups, for example:
Click
All created price categories will now appear in the table.
Add as many categories as needed.
Click
Enter the number of seats lost per price category (e.g. FOH loses 50 in Standard, so Final Sale Capacity = 3950).
Add categories like Guestlist — e.g. VIP Guestlist = 25, so Final Sale Capacity = 475.
The system will now calculate the projected income per price category using ticket base price and final sale capacity.
In our example:
Set
The
Total Final Sale Capacity (e.g. 4425 tickets)
Total Net Income (e.g. $124,875)
Average Net Ticket Price (e.g. $28.22)
The ’Income Calculation’ box now shows your projected earnings for a sold-out show — offering a reliable planning foundation.
Click the
A window titled 'Ticket Pricing will appear.
This is where you define the final ticket price, including all additional fees such as:
Click
A 'Ticket Pricing: Fee' window will open.
Enter the Description, the Fee Amount, and Currency.
Check if the fee should also apply to Box Office (B.O.) tickets.
For example, you might add a $1.80 booking/service fee per ticket that also applies to the Box Office.
Add as many fees as necessary.
Once added, you will see a complete table displaying:
You can directly type in the Box Office price per category within the table (e.g. Standard B.O. = $30, VIP B.O. = $65).
In this example, the calculated Final Presale Prices are:
This step ensures a clear overview of all fees included in your public ticket pricing — both online and at the door.
Click
A window titled 'Add Presale System' will appear.
Enter the Name of the ticket system (e.g. Ticketmaster), then click
A new window titled 'Price Table: [Presale System]' will now appear.
This table displays all Price Categories alongside their:
Note: If needed, you can manually adjust fees for each ticket type — ideal when different platforms use different fee structures.
Click
In the
Click the
Your new ticketing system will now appear as a separate box in the
A summary of all presale allocations and calculated values is available in the 'Current Presales' box.
Add as many Presale Systems as necessary.
To define the financial
Customizing the Split Title:
The "Split" title can be individually customized — click the
In some cases, part of the net income must be deducted before any revenue split is calculated — for example, to cover fixed production costs or other agreed-upon expenses. These deductions can be entered here.
Click
In the pop-up window:
Each defined item will be deducted from the net income before the percentage split is applied. This adjusted amount is what will be used for the split.
To define exactly how the ticket service fees are split between the Artist and the local Partner:
Click
To define any additional costs or buy outs such as hotel, catering, GEMA, KSK, stage tech, press, etc.
Click
Click
All sections from §5 (Payment Method) to §15 (Final Provisions) are customizable text fields.
Note: Only fields that have been filled out will appear in the final contract PDF, and they will be numbered dynamically as individual paragraphs (e.g. §1, §2, §3...).
Empty sections are skipped automatically and do not receive a paragraph number.
Since many contracts use the same clauses repeatedly, text field templates can be created under
These templates can include pre-formatted standard language across all text field sections.
Formatting Rules:
(#) creates a new paragraph with numbering (e.g. 1)
(##) creates a sub-paragraph (e.g. 1.1)
(#) restarts main paragraph (e.g. 2), etc.
The following sections are included:
If you already know you won’t be using certain sections of the contract, you can hide them entirely to keep things tidy.
Go to
Uncheck any sections that don’t apply to your typical contracts.
Unchecked fields will no longer appear in the Contract interface or final PDF unless reactivated.
To print the final Contract PDF:
Navigate to Event Overview >
Click on
To change the title in the Contract per individual Event:
Go to Event Overview >
In the ‘Contract Title’ field, enter your custom title (e.g. “Engagement Contract”).
Click the
To define which financial tables to include in the final contract PDF.
Go to
Check all applicable sections you want to print (Income Calculation, Ticket Pricing, Financial Details, Service Overview).
Optional setting: Check “when fee is %, additionally print actual fee”
This will include a calculated actual dollar amount alongside percentage-based fees in the PDF.
To globally change the title or named parties in the Contract:
Go to
In the ‘Title in Contract’ box, enter your desired Contract Title (e.g. “Show Agreement” or “Performance Contract”).
Specify the names of the Partner, Artist, and Agency — along with the name of a legal representative.
To define which additional information appears in the contract:
Under
You can customize the appearance of your contracts by uploading graphics for the header and footer.
Go to
In the 'Upload Header' and 'Upload Footer' boxes, click
Click
Additionally, you can create a formatted text footer using the editable text field in the 'Footer' box.
You can also upload a signature graphic via the 'Upload Signature' box (follow the same steps as for header and footer).
The uploaded signature will appear automatically in the designated signature field on the contract.
Note: This is not a digital signature in the legal sense (e.g. DocuSign). We are currently working on integrating a proper e-signature interface, which will eventually replace this feature.
To create a new Contract Template:
Navigate to
You’ll see a blank contract layout where you can pre-fill any of the above sections (click on either
Templates are ideal for recurring contract setups, ensuring consistency and saving time.
Note: When applying a Contract Template to an Event, all pre-defined Text Fields will automatically populate the Contract.
However, any Tables (and newly created categories within them) included in the Template must be manually added inside the respective tables in the Contract after the Template has been applied. Simply click on
There are two ways to apply a Contract Template to a specific Event:
➀ From the Template Section:
Go to
Click
Then click
➁ From within the Event:
Go to
A Choose a Template window will appear.
Select your desired Contract Template from the list.
A warning will prompt you to confirm before overwriting any existing contract content.
Click
You can use placeholders in the text fields of your Contract Template. These are automatically replaced with the actual values of the respective Event when the contract is printed.
Click the
System Placeholders (marked in blue) — replaced automatically:
{date}, {showdate}, {showday} — date and weekday of the show{artist} — name of the artist / band{promoter} — promoter{venue}, {city} — venue and city{guarantee}, {currency} — guarantee and currency{doors}, {showtime}, {end}, {duration} — doors, showtime, end, duration{slot}, {title} — slot and event titleCustom Placeholders (marked in red):
You can also create your own placeholders by wrapping any text in curly braces — e.g. {Promoter Name}. These are not replaced automatically but serve as reminders to fill in manually when printing the contract.
You can link two Events (e.g. for a double show) in order to combine their contract and billing documents.
This feature allows for streamlined handling of deals involving two shows under a shared agreement.
Go to
Click on the
In the 'Contract' window, click
Select the relevant Event from the Event Roster to finish.
Once linked:
Note: Linking is currently only possible for two Events at a time.
Once you've created an Event and added the venue information — including total capacity and other relevant details — you're ready to navigate to the
For a full breakdown, please visit Income Calculations in the Contract section.
For a full breakdown, please visit Ticket Pricing in the Contract section.
For a full breakdown, please visit Presale Systems in the Contract section.
Before entering any weekly numbers, set your cutoff weekday for tracking new sales data:
Go to
In the 'Presale' box, define the field “New number of sales every” by selecting a weekday (default: Monday).
Once this is set, navigate to
The Event you created above with an active Ticketing System will now appear in the Presale Roster.
This is where you can manually update weekly ticket sales per system.
For each event, you'll see:
You can also directly adjust the quota or capacity per ticket system inside the Presale Roster.
To make sure your ticket system appears here, the Presale must be activated:
Check Presale Active.
If this box is unchecked, the ticket system will not be visible in the Presale Roster.
If you're working with a new ticket system, a bordered 'PRESALE' button will appear inside the newly generated 'TS: [Ticket System]' box.
Click the 'PRESALE' button to enter past sales data.
A window titled 'Enter Presale: [Ticket System]' will appear.
Click
You can now enter the total number of tickets sold up until the end of the previous week.
Click
From this point onward, the 'PRESALE' button will only allow entry of current sales data.
Note: A smaller number to the right of 'tickets sold' will indicate the weekly difference from the previous entry.
For supported ticket systems, J.SHOW can automatically fetch presale data at regular intervals — eliminating the need for manual weekly entry.
Automatic imports are available for select ticketing partners. Contact support@j.show to check if your ticket system supports automated data sync.
Under
Navigate to
Here, you'll see a prediction for how many tickets will be sold by show day — displayed either as a percentage or with a label like 'Sold Out'.
This forecast is based on your current Presale entries and uses a linear model derived from ticket sales over time.
By default, the forecast uses the last 6 weeks of data — or, if enabled, all previous weeks.
To change this setting, go to
For a visual representation of overall presales progress:
Go to
You'll find:
To export weekly Presale Updates:
Go to
A window titled 'Export' will appear with the following options:
Click on
A window titled 'Presale Table' will appear.
Click
In the 'New Export Set' window, enter a description (e.g. Tour Name: Enlightenment Is Overrated) and click
Select all relevant Events from the Event Roster and click
A window titled 'Export Presale' will appear with your newly created Export Set available for selection.
Click on it, then select
This PDF includes:
To customize the Layout of how Events are grouped in the PDF:
Return to
Click on
In the 'Edit Export Set' window, click
In the 'Section' window, enter a description, a start date, and an end date.
Click
When you re-download the Export Set, Events will be grouped accordingly (default grouping = quarterly).
When Events are older than three weeks and still part of an Export Set, they will be grouped by month in the PDF.
To adjust this behavior, go to
and set:
Color Codes in the Export PDF:
Blue = Sold Out
Green = Recently changed (e.g., updated info, quota adjusted, postponed)
To define how long a change is marked green, go to:
and set:
If you do not want an Event to appear color-coded (e.g. blue for sold out) in the exported PDF, you can manually reset its status:
In
Click the dropdown, choose any option from the list, then reselect the empty/default option at the top.
This removes the color status and resets the Event’s export appearance back to default black text.
Note: This is useful if there was an error in the Event status, e.g. sold out, but want to neutralize that label in the PDF output.
You can further customize the PDF output in the 'Export Presale PDF' box, by checking these options:
In the Presale Roster
You can manually write internal comments for each Presale System that will appear in the Export PDF:
Go to
To manually mark a Presale System as sold out:
Click on the dropdown menu in the Presale Roster and select
By default, cancelled Events appear crossed-out only once in the next PDF Export.
If you'd like them to be printed in every export, select:
This chapter covers all financial tools available with J.SHOW PRO — from tracking expenses and forecasting profits, to generating partner and artist settlements.
To manually add Expenses for an Event:
Go to
Inside the 'Planned Expenses' box, click
The total sum of all Planned Expenses will appear at the bottom of the box (e.g. $450).
To confirm a cost has actually occurred:
Click
This will move it to the 'Actual Expenses' box on the right, where you can now enter:
The Actual Expenses total will update automatically.
To see a chart comparing Planned vs. Actual spending:
Go to
Pie and bar charts will appear, clearly visualizing costs across categories.
To avoid entering the same expenses for each Event manually, create a
Go to
In the 'Planned Expenses' box, click
Add as many categories as needed — e.g. Travel, Staff, Production, etc.
Click
Select all Events where this template should be applied.
Click
Note: Applying a template will add its contents to existing Planned Expenses — not replace them.
A
Go to
Click
Give it a Description, e.g. “Tour: Enlightenment is Overrated.”
Click
Select all relevant Events from the Event Roster, then click
Your new package will now appear in
Click on
You’ll now see a breakdown of Planned Expenses per Event.
To enter expenses that are not tied to individual Events, use the "General [Settlement Package]" box.
This is ideal for overarching costs such as:
To finalize any costs, click
Your
Go to
This view combines all artist deals per Event with presale income projections and additional earnings (e.g. production subsidies).
See the sections Presales and Contract to understand how these values are generated.
To exclude specific income sources from an artist settlement, please refer to the Exclude Income section.
Go to
You’ll see three values:
These allow you to simulate different scenarios and understand your potential net profit per tour or package.
Once a show is sold out — or after the show date — you can generate Billing for the local partner.
Go to the relevant Event >
A ‘Close Sale’ window will appear.
If the Presale section has been updated, the table (including all presale systems and box office categories) will already be pre-filled.
Make any necessary changes and click
Once closed, the button label will change from
Note: You can undo this step at any time by clicking on
Next, in the
A ‘Preview Billing’ window will appear with a preview of the PDF.
The generated PDF will include:
Click
Advance Invoices
To create an Advance Invoice:
Go to the relevant
A ‘Invoices’ window will appear.
Click on
An ‘Edit Advance Invoice’ window will appear with most fields pre-filled.
You can now add Invoice Items by clicking
Each item must be filled out manually with the desired amounts.
To finalize an Advance Invoice once a payment has been made:
Go to the relevant
An ‘Invoices’ window will appear.
Click on
The payment will now be listed in the 'Advance Payment' box in the
Note: To update the payment date, click the
To download a PDF of all Advance Payments, click on the
Invoices
To create an Invoice:
Go to the relevant
A ‘Invoices’ window will appear.
Click on
An ‘Edit Invoice’ window will appear with most fields pre-filled.
You can now add Invoice Items by clicking
You also have access to a free-text field for custom notes and payment details for both Advance and Final Invoices.
Note: If you'd like this text field to be prefilled by default, go to
Note: When you manually enter an Invoice Number on an Artist Platform, the system will recognize it and automatically continue the numbering sequence from there for all future invoices generated on that Platform.
Note: Under
To view and print a PDF version of either Advance or Final Invoices:
Go to the relevant
An ‘Invoices’ window will appear.
Click on
A fully rendered PDF preview window will open.
Click
To set your default billing currency:
Go to
To change the currency for a specific Event:
Go to the Event >
Then click on
You will now see a new category called
This ensures accurate calculations in the final billing document.
Note: The
EUR Amount on Payment Receipt:
For invoices in foreign currency, an additional field appears upon payment receipt for the actual EUR amount received. This accounts for bank fees and daily exchange rate differences. The field is visible once the invoice status is set to paid or closed — for both invoices and prepayment invoices.
To apply a Withholding Tax to the Artist Fee:
Go to the Event >
Enter the percentage rate to be deducted from the fee.
For a full breakdown of how to create Settlement Packages and how they impact Artist Billing, please refer to the Finance section.
The Booking Fee can be customized per Settlement Package or globally via settings.
To set a default Booking Fee across all Settlement Packages:
Go to
Enter your preferred percentage (e.g. 15%)
To change it per Settlement:
Open the
Adjust manually, then click
Once all relevant costs and income have been confirmed, you can generate a final Artist Billing PDF to document the actual payout due.
Your Income section within each Settlement Package reflects expected earnings per Event.
To exclude specific income sources from an Artist Settlement:
Go to
Click
An ‘Exclude Income’ window will appear.
Here, you can deselect individual entries for:
Click
The profit calculations will adjust automatically.
If your agency covers specific costs (e.g. hotel or pre-production), you can factor this into the Profit tab.
Go to
Click on
In the 'Edit Settlement Package' window, check all that apply under "Cost Covered by Agency".
For each enabled category, you can set a percentage (1–100%) to specify the share covered by the agency. For example, the agency may cover 50% of hotel costs. The default is 100%.
Click
To apply default agency coverage to all future packages:
Go to
To load these defaults into a specific Settlement Package:
Open
Click
Partial Payments allow you to transfer funds to the Artist before the final Settlement Package is complete. This can be useful when a tour spans multiple dates and the Artist would like to receive a portion of their earnings earlier.
To access the full
Go to
To create a
Go to
Click on
An ‘Edit Partial Payment’ window will appear.
Fill in the Date, Description, and Partial Payment Amount.
Click
The Partial Payment will now appear in the table and will automatically be deducted from the total Artist Profit.
To print Artist Billing:
Go to
Click on
A 'Preview Billing' window will open.
Click on
The PDF will automatically be downloaded.
J.SHOW can export your financial data in DATEV-compatible format for seamless transfer to your accounting software.
To export financial data to DATEV:
Go to
Select the date range for your export using the quick-select buttons (last month, last quarter, last year) or set a custom range.
The overview shows the total number of invoices, how many are finalized, already exported, and pending.
Click
Note: Invoices must be finalized (festgeschrieben) before they can be exported. The system tracks which records have already been exported to prevent duplicates.
Note: DATEV must be configured under DATEV Settings before use. Configuration includes chart of accounts (SKR03/SKR04), advisor number, client number, and account mapping.
The Commission & Expense Invoice allows agencies to create formal invoices to their artists — for booking fees (commissions) and recharged expenses.
The invoice is automatically generated from the data of a Settlement Package and includes:
Prerequisite: The Settlement Package must have the "Commission & Expense Invoice" mode enabled under
To create a Commission & Expense Invoice:
Go to
Click on
A preview of the invoice will be displayed.
In edit mode, you can adjust: Invoice number, Date, Payment due date, Payment method, Tax treatment (regular / no tax / Reverse Charge), Invoice issuer and recipient with full address details, as well as intro and closing text.
Click
An XRechnung (XML) can also be generated.
Invoices can be finalized — after which no changes are possible. Corrections are made via a credit note (cancellation invoice).
The J.SHOW App gives you mobile access to all your Artist Platforms — view upcoming Events, check Travel details, access files, and stay connected with your team on the go.
The app is available for free in the
To login via the app, you must be registered on at least one Artist Platform.
Once you login, you will automatically have access to all platforms that are linked to this email address.
All agency employees need to register on their respective Artist Platforms to be able to access the app.
Tip: The J.SHOW App can also be installed as a Progressive Web App (PWA) directly from your browser — use your browser's "Add to Home Screen" option for an app-like experience without the App Store.
The app supports up to 3 email addresses simultaneously, giving you access to all Artist Platforms linked to each account.
To add an additional account:
Tap the (J) icon or the arrow at the top of the app to open the platform menu.
Tap
To switch between accounts:
Tap the (J) icon at the top to see all platforms across all logged-in accounts.
Tap on any Artist Platform logo to switch directly to that platform.
Note: Each account switch uses a secure one-time token for authentication — you stay logged in across all accounts without needing to re-enter passwords.
The app uses a streamlined navigation structure:
The home screen displays all upcoming Events where you are listed in the Travel Party, across all registered platforms. Events are shown in chronological order.
Tap on an Event to view its details.
Tap on the Artist's logo to go to the full Event list of that Artist Platform.
If you are registered on multiple platforms, use the filter button to filter the Event list by specific Artist Platforms. Your selection is remembered.
Tap the menu icon to expand the main navigation.
The menu provides access to your platforms, settings, calendar subscription, and account management.
The bottom dock shows quick-access tabs for your upcoming Events, providing at-a-glance information about your next shows.
Tapping on an Event opens the detail view with all relevant information for that show:
Tip: Swipe left or right to navigate between Events, just like using the arrow keys in the desktop version.
Stay connected with your team through the app's conversation feature:
Access Event-specific conversations directly from the Event detail view.
Add comments and notes visible to the relevant team members.
Note: Conversation notifications are delivered via push notification so you never miss important updates while on the road.
Access and download files that have been uploaded to Events or your profile:
View files attached to individual Events from the Event detail view.
Download files for viewing — files are securely accessed using time-limited authentication tokens.
Note: File downloads require an active internet connection. Files are not available in offline mode.
The app supports push notifications to keep you informed in real time:
To configure notifications:
Notification preferences can be adjusted in your Profile settings on the web platform.
Choose individually which types of notifications you want to receive via push and/or email.
The app automatically downloads the 3 upcoming Events from every Artist Platform for convenient offline use.
What's available offline:
What requires an internet connection:
If the app detects no internet connection after 10 seconds, it automatically switches to offline mode. The app will then display the downloaded platforms.
Note: Offline data refreshes automatically every 4 minutes when connectivity is restored, or when you return to the app.
Subscribe to your Events directly from the app to sync them with your phone's calendar:
Tap the (J) icon at the top to open the platform menu.
Access the Calendar Subscription option from the menu.
Events will appear in your default calendar app (Apple Calendar, Google Calendar, etc.) and stay automatically synchronized.
For more details on calendar subscription options, see Calendar Subscription.
At the end of each year, J.SHOW generates a personalized Wrapped summary — your Year in Review, showcasing your touring highlights.
Your Wrapped includes:
To view your Wrapped:
When available, the Wrapped feature is accessible from the app's home screen.
To customize the look:
Choose between three visual themes: Stage Lights (gold/orange), On The Road (blue/white), or Concert Poster (cream/black).
Download your Wrapped as a PNG image to share on social media or with your team.